Complaint Process

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Chief of Police
You have the right to make a complaint against a police officer for any improper police conduct. California law requires this agency to have a procedure to investigate Members of the Public Complaints. You have a right to a written description of this procedure. This agency may find after investigation that there is not enough evidence to warrant action on your complaint; even if that is the case, you have the right to make the complaint and have it investigated if you believe an officer behaved improperly. Members of the Public Complaints and any reports or findings relating to complaints must be retained by this agency for at least five years.

It is against the law to make a complaint that you know to be false.

Summary of the Complaint Process

It is desirable that you come to the Police Department where your complaint can be received during a personal interview. However, complaints may also be made by telephone or by mail. All information received will be treated confidentially by the Police Department.

A parent or guardian’s signature is required on any complaint filed by a person under 18 years of age. To simplify the complaint process, a form is available at the front counter of the Police Department, or by mail. This form requests specific information regarding your complaint. After you complete the complaint form, an employee will be assigned to investigate your complaint. This investigator will contact witnesses, examine relevant physical evidence, and gather all information pertinent to each allegation made in the complaint. After completing the investigation, a complaint disposition shall be made based on each alleged act of misconduct. The Chief of Police will determine the final disposition of the case and shall administer appropriate corrective and/or disciplinary action if warranted.

You will be notified of the results of the investigation no later than 45 days after the complaint is filed. For more information or if you wish to file a complaint of police misconduct, please contact the Los Alamitos Police Department at:

(562) 431-2255.